our story
Turning wool into amazing art
We are amazed so we want to share what amazed us ! At Moroccan Rug Area, we believe that your home should reflect your own personal style. Each corner of your life should be eye-catching and unique, just like you! Moroccan Rug Area is showing the world what the hands are capable of.
Our products are handmade by female Berber artisans located in the Atlas Mountains. These women create beautiful and unique Moroccan rugs as their daily source of income and livelihood. This is why we decided to not only collaborate with these talented women but also support them and their families.
Our mission
As a next generation, we want to share with you this amazing art and give these Berber women the value they deserve. The Moroccan rug was always an art that amazes us, growing up looking at plenty of Moroccan rugs being made and the question was always How come that each rug design is a unique piece of art ? How can my grandmother put all these colors together ? Our main goal is to provide you with these high quality authentic Moroccan rugs and goods, great quality service, and safe, fast and reliable shipping. We hope you love our products, as much as we love celebrating and sharing traditional and handmade Moroccan art !
Looking for ideas? Check out how real customers are styling their Berberorugs! #MoroccanRugArea in Real Life
FREQUENTLY ASKED QUESTIONS
What payment methods we accept?
We offer a variety of convenient payment options for your Moroccan rug purchase. You can securely pay with Visa, MasterCard, PayPal, and other major credit and debit cards. We also accept payments through bank transfers for your convenience.
How long does it take for my order to be shipped?
Processing Time:
- Ready to Ship Orders: 1-3 business day.
- Custom Made Orders: 1-3 weeks, depending on customer specifications and products.
Shipping:
- Domestic (Morocco): Once shipped, delivery takes 1-2 business days.
- International: Once shipped, delivery takes 3-5 business days.
Note: Processing typically takes 1-3 business days for in-stock items. Delivery times are estimates and may vary based on location and selected rug.
Can I track my Moroccan rug order during shipping?
Yes, absolutely! We provide tracking information for all orders, so you can monitor the status of your Moroccan rug from the moment it leaves our workshop to its arrival at your doorstep. You’ll receive a tracking number via email once your order is shipped.
Do we offer international shipping for Moroccan rugs?
Yes, we offer international shipping to bring the beauty of Moroccan rugs to customers worldwide. Please keep in mind that shipping times and fees may vary depending on your location. Customs and import regulations also apply, so we recommend checking with your local customs office for any potential duties or taxes.
What if I have specific design or size preferences for my Moroccan rug?
We understand that every customer has unique preferences. If you have specific design or size requirements for your Moroccan rug, please feel free to reach out to us. We can discuss customization options to create a rug that perfectly matches your vision. Our skilled artisans will work closely with you to ensure your rug is tailored to your specifications.
How can I get updates on promotions and discounts?
To stay informed about our latest promotions and discounts, consider subscribing to our newsletter. You can usually find an option to subscribe on our homepage or during the checkout process. Additionally, you can follow us on social media platforms like Facebook, Instagram, and Pinterest for updates on special offers.
How do I contact customer support?
You can reach our customer support team by clicking on the “Contact Us” link at the bottom of our website. You can also send us an email at contact@moroccanrugarea-com.preview-domain.com or call us on whatsapp +21276 071 7754. We’re here to assist you with any questions or concerns you may have.
What's the statut of my order
You can see your order updates by clicking on : Track My Order
